Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are all your fragrances authentic?
Yes, we guarantee that all products sold on FragranceUSA are 100% authentic originals. We only source directly from authorized distributors and the brands themselves.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental USA. Express shipping options are available at checkout for faster delivery.
What is your return policy for perfumes?
We accept returns on unopened and unused items in their original packaging within 30 days of purchase. Due to hygiene and safety standards, we cannot accept returns on opened fragrances.
Why does my perfume smell slightly different than my last bottle?
Fragrance formulations can vary slightly due to batch variations or industry-wide reformulations. Additionally, natural ingredients can change over time based on crop seasons.
Do you offer international shipping?
Currently, FragranceUSA only ships within the United States due to international regulations regarding the transport of alcohol-based products.
How should I store my fragrances to ensure they last?
To preserve the integrity of your scent, store bottles in a cool, dry place away from direct sunlight and humidity, such as a bedroom dresser rather than a bathroom.